AI Agents & Chatbots
We build AI agents and chatbots that answer customers, qualify leads and complete tasks inside the systems your team already uses.
Part of AI & Automation, alongside six related services.
Agents that work inside your business
A useful assistant does more than reply. It looks up the order, books the meeting, updates the CRM and knows when to hand over to a person. We design agents around a clear job, connect them to your data and tools, and keep a human in the loop where it matters.
Every agent is tested against real conversations before launch and monitored afterwards, so you can see what it handles, where it struggles and what to improve next.
Agents built around a real job
- 01
Customer support assistants
Answer common questions from your help content, track orders and raise tickets when a person is needed.
- Website and in-app chat
- Help-centre answers
- Hand-over to your team
- 02
Sales and lead agents
Reply to enquiries in your voice, qualify leads and book meetings straight into calendars.
- Lead qualification
- Meeting booking
- CRM updates
- 03
Internal assistants
Give staff one place to ask about policies, products and procedures, with answers drawn from your documents.
- Policy and HR questions
- Product knowledge
- Onboarding help
- 04
Task-taking agents
Agents that use your tools through secure connections: create records, send updates and trigger workflows.
- Tool and API actions
- Approval steps
- Audit trail
- 05
Voice and messaging channels
Put the same assistant on WhatsApp, email or voice so customers reach it where they already are.
- WhatsApp and email
- Voice assistants
- Consistent answers
- 06
Monitoring and improvement
Dashboards for what the agent handles, where it hands over and which answers need work.
- Conversation review
- Quality checks
- Ongoing tuning
Where we have used it.
Have a system in mind? Let us scope it with you.
Tell us what you are building and where you are stuck. We will come back with next steps, not a sales deck.