AI Integration
We add practical AI features to your existing products and internal tools, from smart writing and summaries to recommendations and automated checks.
Part of AI & Automation, alongside six related services.
Make your product smarter without starting over
Most teams do not need a new platform to benefit from AI. They need the right features in the software their users already open every day. We find where AI saves the most time, build it into your product and make sure it is reliable, secure and affordable to run.
We work with your existing stack and codebase, and we keep your data under your control.
AI features users notice
- 01
Writing and drafting help
Draft reports, emails, procedures and descriptions from a few inputs, ready for a person to review.
- Draft generation
- Rewrite and summarise
- Templates in your style
- 02
Summaries and insights
Turn long records, comments and logs into short summaries and clear next steps.
- Record summaries
- Trend notes
- Suggested actions
- 03
Smart search
Let users search by meaning, not just keywords, across your product's content.
- Semantic search
- Filters that understand intent
- Related results
- 04
Classification and checks
Automatically tag, route and check items so people only handle the exceptions.
- Auto-tagging
- Routing
- Quality checks
- 05
Recommendations
Suggest the next best product, action or answer based on what similar users did.
- Personalised suggestions
- Next best action
- Ranking
- 06
Cost and safety controls
Usage limits, caching, review queues and logging so AI features stay predictable.
- Usage limits
- Data protection
- Human review
Where we have used it.
Have a system in mind? Let us scope it with you.
Tell us what you are building and where you are stuck. We will come back with next steps, not a sales deck.