Document AI & Knowledge Search

We help teams ask questions across manuals, policies and records, and extract data from invoices, forms and contracts automatically.

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Part of AI & Automation, alongside six related services.

Overview

Answers from the documents you already have

Important knowledge often sits in PDFs, manuals and shared drives that nobody can search properly. We build knowledge search that answers questions in plain language and shows the source, so people can trust the answer and check it.

For paperwork that arrives every day, we build document processing that reads invoices, forms and contracts and puts the data straight into your systems.

Knowledge search and document processing

  • 01

    Knowledge search

    Ask questions in plain language across manuals, regulations and policies, with links to the source page.

    • Answers with sources
    • Permission-aware
    • Multi-language
  • 02

    Document extraction

    Read invoices, receipts, forms and contracts and capture the fields you need.

    • Invoices and receipts
    • Forms and applications
    • Contract clauses
  • 03

    Classification and routing

    Sort incoming documents by type and send them to the right team or system.

    • Auto-sorting
    • Duplicate detection
    • Routing rules
  • 04

    Review and approval

    Flag low-confidence results for a person to check before anything is posted.

    • Review queues
    • Confidence scores
    • Audit trail
  • 05

    System integration

    Push extracted data into your ERP, CRM or database without re-typing.

    • ERP and CRM
    • APIs
    • Exports
  • 06

    Content preparation

    Clean, split and index your existing documents so search stays accurate as content grows.

    • Indexing
    • Version handling
    • Scheduled updates
In practice

Where we have used it.

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