What is Human in the loop?
Human in the loop is a design approach where people review, correct or approve an AI system's work at chosen points. The AI handles volume while people keep control of important or uncertain decisions.
Why it matters for your business
It lets you use AI for real business tasks safely, and the corrections people make become feedback that improves the system over time.
An AI drafts replies to customer complaints, but each one is checked by a support lead before it is sent.